Frequently Asked Questions
Find answers to common questions about our proxy services
A proxy can typically be selected and connected within a minute after payment. Our automated system processes orders instantly, 24/7/365. However, if we need to verify that the use case doesn't violate our terms of service, the process may take longer.
Our proxies support both HTTP/S and SOCKS5 protocols. After purchasing a proxy, the provided IP address will feature two ports, each dedicated to connecting via the necessary protocol. They work in any browser, proxy software, program, or service.
The minimum rental period is 3 days. We offer flexible lease terms from 3 days up to 365 days, with discounts for longer commitments. The per-IP cost also decreases with larger quantity orders.
All our proxies are dedicated/private. We guarantee the absence of "neighbors" on the IP during the entire lease term. Each IP address is dedicated to a single user only.
Static proxies keep one permanent IP address, which makes them suitable for long-term tasks that require a consistent identity. Rotating proxies automatically change the IP at regular intervals, making them more effective for anonymity. Our IPv4 and ISP proxies are static, while mobile proxies offer rotation capabilities.
Yes, if you experience difficulties with an IP address, you can contact our support team or use the replacement feature in your personal account to get a new IP assigned.
Yes, we offer a comprehensive API that allows you to integrate the purchase and renewal of proxies into your service or application. The API supports listing proxies, checking prices, placing orders, and renewing existing proxies. See our API documentation for details.
We accept all major payment methods through Paddle, including credit/debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and various local payment methods depending on your region.
Our proxies are perfect for ad verification, social media marketing (SMM), SEO, PPC activities, web scraping, account management, and more. However, they are for legitimate use only - no brute force, spam, phishing, carding, or other illegal activities.
If you experience issues with your proxies that our support team cannot resolve, please contact us for assistance. We work to ensure all customers are satisfied with their service and will address any legitimate concerns.
IPv4: Standard dedicated datacenter IPs, best for general use.
IPv6: Next-gen protocol with vast address space, ideal for high-volume tasks.
ISP: Static residential IPs from real ISPs, offering high trust levels.
Mobile: Real mobile carrier IPs with the highest trust and rotation capabilities.
We offer proxies in 50+ countries including USA, UK, Germany, France, Japan, Korea, Canada, Australia, Netherlands, Spain, Italy, Brazil, India, Singapore, and many more. Contact support for specific city availability.